Effects of Power Distance Diversity within Workgroups on Work Role Performance and Organizational Citizenship Behavior

Main Article Content

Raquel Durán-Brizuela
Grettel Brenes-Leiva
Martín Solís-Salazar
Federico Torres-Carballo

Abstract

The purpose of this study was to analyze the effect of power distance diversity within workgroups, from the perspectives of work role performance and organizational citizenship behavior. A sample of 251 employees, from a multinational company’s subsidiary, was analyzed to determine the existence of relationships between power distance diversity, work role performance and organizational citizenship behavior. Results indicated two main findings. First, the most power distance diverse workgroups had a negative effect on the work role performance of the employees. Secondly, the most power distance diverse workgroups negatively influenced two dimensions of organizational citizenship behavior: altruism and civic virtue. In addition to the previous main findings, it was concluded that power distance had a negative impact within the workgroups of the organization that was studied. The development of this research made a significant contribution to the innovative research field of cultural dimensions’ relationship with the performance and the behavior of the employees. Additionally, this research is among the first to study the effects of power distance on the work role performance and the organizational citizenship behavior of employees.

Article Details

How to Cite
Durán-Brizuela, R., Brenes-Leiva, G., Solís-Salazar, M., & Torres-Carballo, F. (2017). Effects of Power Distance Diversity within Workgroups on Work Role Performance and Organizational Citizenship Behavior. Tecnología En Marcha Journal, 30(5), 35–48. https://doi.org/10.18845/tm.v30i5.3222
Section
Artículo científico
Author Biographies

Raquel Durán-Brizuela

Administradora de Empresas, Escuela de Administración de Empresas, Insituto Tecnológico de Costa Rica, Costa Rica.

Grettel Brenes-Leiva

Doctora en Dirección de Empresas, Escuela de Administración de Empresas, Insituto Tecnológico de Costa Rica, Costa Rica.

Martín Solís-Salazar

Máster en Dirección de Empresas, Escuela de Administración de Empresas, Insituto Tecnológico de Costa Rica, Costa Rica.

Federico Torres-Carballo

Doctor en Dirección de Empresas, Escuela de Administración de Empresas, Insituto Tecnológico de Costa Rica, Costa Rica.