Performance evaluation of interoperability in peer- to-peer processes

Abstract

By ensuring interoperability; the correct interpretation of the communication within an organization will be ensured, as also the organizations that interact with each other. Regarding to the benefits obtained, the significate diminution of defective products will be ensured, as the costs of reprocesses, elimination of orders with different characteristics to the required due to a bad interpretation of the order...etc. Simultaneously, the functioning of this type of program in an organization also means an investment, which is what is wanted to be evaluated in this project; the cost-benefit analysis of the usefulness of this kind of programs in an enterprise. The paper first discuss the theory as the actual studies that have been made about interoperability, then studies it in one study case that later will be modified in order to compare both scenarios. By making an evaluation of this type of program, there will be a justification made or developing judgement about the utilization of a software that offers and ensures the interoperability between the different processes mentioned before.