Platform economy in South America: the case of Chile, Argentina and Uruguay

Main Article Content

Evelyn Calispa-Aguilar
Ever Bedoya
Alexander Tabares

Abstract

Digital platforms have reshaped traditional business landscapes and transformed business ecosystems globally, especially through the facilitation of online trade and access to different digital services. The platform economy emerges as an economic model in which platform companies play a dominant role in current economic and social activity as main intermediaries in facilitating interactions and transactions between different groups of users. This study explores the dynamics of the platform economy in Chile, Argentina, and Uruguay using data from the Digital Platform Economy Index (DPE Index) 2020. Chile, Argentina, and Uruguay are developed South American economies that have demonstrated a great competitive capacity for digital entrepreneurship. The study also analyzes the relative position of these countries in Latin America and globally. The findings highlight different configurations of economies. On the one hand, Chile, Argentina and Uruguay share a strong digital rights scheme, but they face particular difficulties. Chile grapples with low digital literacy among its citizens, Argentina faces barriers in financial facilitation, and Uruguay lags behind in digital freedom. This study also offers practical recommendations for public policies aimed at addressing country-specific  weaknesses and strengthening the digital ecosystem in each case. 

Article Details

How to Cite
Calispa-Aguilar, E., Bedoya, E., & Tabares, A. (2025). Platform economy in South America: the case of Chile, Argentina and Uruguay. Tec Empresarial, 19(2), 23–38. https://doi.org/10.18845/te.v19i2.7903
Section
Articles

References

Acs, Z. (2022). The digital platform economy and the entrepreneurial state: A European dilemma. In Questioning the Entrepreneurial State: Status-quo, Pitfalls, and the Need for Credible Innovation Policy (pp. 317-344). Springer International Publishing. https://doi.org/10.1007/978-3-030-94273-1_17

Acs, Z., Autio, E., & Szerb, L. (2014). National Systems of Entrepreneurship: Measurement issues and policy implications. Research Policy, 43(3), 476-494. https://doi.org/10.1016/j.respol.2013.08.016

Acs, Z., Lafuente, E., & Szerb, L. (2022). A note on the configuration of the digital ecosystem in Latin America. Tec Empresarial, 16(1), 1-19. https://doi.org/10.18845/te.v16i1.5926

Acs, Z., Song, A., Szerb, L., Audretsch, D. B., & Komlósi, É. (2021). The evolution of the global digital platform economy: 1971-2021. Small Business Economics, 57, 1629-1659. https://doi.org/10.1007/s11187-021-00561-x

Andonova, V., Casanova, L., Finchelstein, D., & Garcia Duque, J. (2023). The rise of digital entrepreneurship in Latin America. Internext, 18(1). https://doi.org/10.18568/internext.v18i1.735

ANII. (2023). Entrepreneurship. Support for innovative ventures. https://www.anii.org.uy/apoyos/emprendimientos/49/apoyo-a-emprendimientos -innovadores/

Autio, E., Komlósi, É., Szerb, L., & Tiszberger, M. (2021). Asian Index of Digital Entrepreneurship Systems 2021. Asia Development Bank.

Autio, E., Szerb, L., Komlósi, É., & Tiszberger, M. (2020). EIDES 2020-The European Index of Digital Entrepreneurship Systems. Publications Office of the European Union.

World Bank. (2023). GDP per capita (current US$) [Dataset]. https://bit.ly/41vprOg

Buenadicha, C., Cañigueral, A., & De León, I. (2017). Challenges and possibilities of the collaborative economy in Latin America and the Caribbean. Inter-American Development Bank.

CAF. (2024a). CAF Financial Inclusion Lab 2024. LIF 2024: Artificial Intelligence-Based Digital Solutions for Financial Inclusion of Vulnerable Groups and MSMEs. https://www.caf.com/en/currently/calls/2024/09/caf-financial-inclusion-lab-2024/

CAF. (2024b). USD 120 million for Trinidad and Tobago's digital transformation. https://www.caf.com/en/currently/news/2022/07/caf-approves-usd-120-million-to-support-trinidad-and-tobago-s-digital-transformation/

Cavallo, A., Ghezzi, A., & Balocco, R. (2019). Entrepreneurial ecosystem research: Present debates and future directions. International Entrepreneurship and Management Journal, 15(4), 1291-1321. https://doi.org/10.1007/s11365-018-0526-3

Chamas, E., & Caldart, A. (2019). Entrepreneurship in the digital economy Latin American "unicorns." In General Management in Latin and Ibero-American Organizations (pp. 98-110). Routledge.

Chu, H., Hassink, R., Xie, D., & Hu, X. (2023). Placing the platform economy: The emerging, developing and upgrading of Taobao villages as a platform-based place making phenomenon in China. Cambridge Journal of Regions, Economy and Society, 16(2), 319-334. https://doi.org/10.1093/cjres/rsad004

CULM. (2023). Cisco Digital Readiness Index [Dataset]. https://bit.ly/486Ldun

Cutolo, D., & Kenney, M. (2021). Platform-dependent entrepreneurs: Power asymmetries, risks, and strategies in the platform economy. Academy of Management Perspectives, 35(4), 584-605. https://doi.org/10.5465/amp.2019.0103

Da Silva, F., & Núñez Reyes, G. (2021). The era of digital platforms and the development of data markets in a context of free competition. Project Documents (LC/TS.2021/173), Santiago, Economic Commission for Latin America and the Caribbean (ECLAC).

Davies, A., Donald, B., & Gray, M. (2023). The power of platforms-Precarity and place. Cambridge Journal of Regions, Economy and Society, 16(2), 245-256. https://doi.org/10.1093/cjres/rsad011

DinarStandard. (2023). Global Digital Platform Power Index 2023. DinarStandard 2023. https://www.dinarstandard.com/post/global-digital-platform-powerindex-2023

Espinoza, C., Mardones, C., Sáez, K., & Catalán, P. (2019). Entrepreneurship and regional dynamics: The case of Chile. Entrepreneurship & Regional Development, 31(9-10), 755-767. https://doi.org/10.1080/08985626.2019.1565421

European Commission. (2022). Digital Economy and Society Index (DESI) 2022. https://digital-strategy.ec.europa.eu/en/library/digital-economy-and-society-index-desi-2022

Evans, D. S. (2016). Matchmakers: The new economics of multisidedplatforms. Harvard Business Review Press.

Finchelstein, D. (2017). The role of the State in the internationalization of Latin American firms. Journal of World Business, 52(4), 578-590. https://doi.org/10.1016/j.jwb.2017.04.003

Garda, P. (2021). Making digital transformation work for all in Chile. https://bit.ly/41xYFFd

GDPR.eu. (2018). What is GDPR, the EU's new data protection law? GDPR. Eu. https://gdpr.eu/what-is-gdpr/

Hair, N., Wetsch, L. R., Hull, C. E., Perotti, V., & Hung, Y.-T. C. (2012). Market orientation in digital entrepreneurship: advantages and challenges in a Web 2.0 networked world. International Journal of Innovation and Technology Management, 09(06), 1250045. https://doi.org/10.1142/S0219877012500459

Institute of Entrepreneurship and Global Development-GEDI. (2020). The DPE Index 2020 Dataset [Dataset]. Global Entrepreneurship and Development Institute. https://bit.ly/477dG1M

Katz, R. (2015). The ecosystem and the digital economy in Latin America. Telefónica Foundation.

Katz, R., & Callorda, F. (2018). Accelerating the development of Latin American digital ecosystem and implications for broadband policy. Telecommunications Policy, 42(9), 661-681. https://doi.org/10.1016/j.telpol.2017.11.002

Kenney, M., Bearson, D., & Zysman, J. (2021). The platform economy matures: Measuring pervasiveness and exploring power. Socio Economic Review, 19(4), 1451-1483. https://doi.org/10.1093/ser/mwab014

Kraus, S., Palmer, C., Kailer, N., Kallinger, F. L., & Spitzer, J. (2019). Digital entrepreneurship: A research agenda on new business models for the twenty-first century. International Journal of Entrepreneurial Behavior & Research, 25(2), 353-375. https://doi.org/10.1108/IJEBR-06-2018-0425

Muntaner, C. (2018). Digital platforms, gig economy, precarious employment, and the invisible hand of social class. International Journal of Health Services, 48(4), 597-600. https://doi.org/10.1177/0020731418801413

Nambisan, S. (2017). Digital entrepreneurship: Toward a digital technology perspective of entrepreneurship. Entrepreneurship Theory and Practice, 41(6), 1029-1055. https://doi.org/10.1111/etap.12254

OECD. (2019). Digital Government Review of Argentina Accelerating the digitalisation of the public sector. Organisation for Economic Co-operation and Development OECD. https://doi.org/10.1787/354732cc-en

OECD/ECLAC (2012), Latin American Economic Outlook 2013: SME Policies for Structural Change, OECD Publishing, Paris, https://doi.org/10.1787/leo-2013-en

OECD/CAF/SELA. (2024). SME Policy Index: Latin America and the Caribbean 2024: Towards an inclusive, resilient, and sustainable recovery. OECD Publishing. https://doi.org/10.1787/ba028c1d-en

Piasna, A., Zwysen, W., & Drahokoupil, J. (2022). The platform economy in Europe: Results from the second ETUI Internet and Platform Work Survey. ETUI AISBL.

Posselt, T., Haugk, S., Bourayou, R. (2020). Europe in the Global Platform Economy. In: Roth, S., Horbel, C., Popp, B. (eds) Perspektiven des Dienstleistungsmanagements. Springer. https://doi.org/10.1007/978-3-658-28672-9_4

Presidency of the Republic of Uruguay. (2023). Digital Uruguay Agenda 2025-Resilient Digital Society. https://bit.ly/477Z9mn

Song, A. K. (2019). The Digital Entrepreneurial Ecosystem-A critique and reconfiguration. Small Business Economics, 53(3), 569-590. https://doi.org/10.1007/s11187-019-00232-y

Stam, E., & Ven, A. van de. (2021). Entrepreneurial ecosystem elements. Small Business Economics , 56, 809-832. https://doi.org/10.1007/s11187-019-00270-6

StartupBlink. (2020). The Startup Blink Ecosystem Rankings Report 2020. https://bit.ly/48p7C5U

Sussan, F., & Acs, Z. J. (2017). The digital entrepreneurial ecosystem. Small Business Economics , 49(1), 55-73. https://doi.org/10.1007/s11187-017-9867-5

Szerb, L., Somogyine Komlosi, E., Acs, Z. J., Lafuente, E., & Song, A. K. (2022). The Digital Platform Economy Index 2020. Springer International Publishing. https://doi.org/10.1007/978-3-030-89651-5

Tedesco, M., Serrano, T., Sánchez, V., Ramos, F., & Hoffecker, E. (2020). Innovation-Based Entrepreneurship Ecosystems in IberoAmerica: Executive Summary City of Montevideo. MIT D-Lab Cambridge.

United Nations. (2022). United Nations E-Government Survey 2022 The Future of Digital Government. https://doi.org/10.18356/9789210019446

Villegas-Mateos, A. (2021). Regional entrepreneurial ecosystems in Chile: Comparative lessons. Journal of Entrepreneurship in Emerging Economies, 13(1), 39-63. https://doi.org/10.1108/JEEE-11-2019-0168

Wibisono, E. (2023). The digital entrepreneurial ecosystem in the European Union: Evidence from the digital platform economy index. European Planning Studies, 31(6), 1270-1292. https://doi.org/10.1080/09654313.2023.2202683

Xue, C., Tian, W., & Zhao, X. (2020). The literature review of platform economy. Scientific Programming, 8877128. https://doi.org/10.1155/2020/8877128

Zhang, P. (2023). Unlocking economic development in Latin America and the Caribbean: Five opportunities for private-sector leadership and partnership. Atlantic Council. https://www.atlanticcouncil.org/wp-content/uploads/2023/06/AALAC_IDB_Report_060823_complete.pdf