Beyond managing work and non-work demands: The role of organizational work-life initiatives on work-life interaction and job satisfaction

Main Article Content

Lucas Pujol-Cols
Andrea Gabriela Rivero
María Candela Rodríguez

Abstract

Over the past decades, the changing nature of gender roles, families, work, and careers has spurred scholarly interest in work-life interaction. These changes have posed challenges for employees in managing work and non-work demands in increasingly complex scenarios, as well as for organizations, which are expected to provide resources—known as organizational work-life initiatives—to help employees meet both responsibilities effectively. While much research on work-life interaction has focused on work-life conflict and its negative effects on job performance, family, and life satisfaction; scholars have also highlighted the significance of work-life enrichment resulting from the positive dynamics between work and personal life. Despite their interconnected nature, work-life  conflict and work-life enrichment are often studied in isolation, limiting the understanding of the broader dynamics of work-life interaction. This study examines the role of organizational work-life initiatives in the relationship between work-life interaction and job satisfaction using a non-random sample of 362 Argentinian employees. Regression analysis reveals that initiatives, particularly those related to job flexibility, are essential in mitigating work-life conflict and promoting work-life enrichment. These findings  contribute to the literature by offering a more comprehensive understanding of how organizational worklife initiatives influence employees’ affective responses to work-life interaction.

Article Details

How to Cite
Pujol-Cols, L., Rivero, A. G., & Rodríguez, M. C. (2025). Beyond managing work and non-work demands: The role of organizational work-life initiatives on work-life interaction and job satisfaction. Tec Empresarial, 19(2), 1–22. https://doi.org/10.18845/te.v19i2.7902
Section
Articles

References

Ali, M., Metz, I., & Kulik, C. T. (2015). The impact of work-family programs on the relationship between gender diversity and performance. Human Resource Management, 54(4), 553-576. https://doi.org/10.1002/hrm.21631

Allen, T. D. (2001). Family-supportive work environments: The role of organizational perceptions. Journal of Vocational Behavior, 58(3), 414-435. https://doi.org/10.1006/jvbe.2000.1774

Allen, T. D., French, K. A., Dumani, S., & Shockley, K. M. (2015). Meta-analysis of work-family conflict mean differences: Does national context matter? Journal of Vocational Behavior, 90, 90-100. https://doi.org/10.1016/jjvb.2015.07.006

Allen, T. D., Herst, D. E., Bruck, C. S. & Sutton, M. (2000). Consequences associated with work-to-family conflict: A review and agenda for future research. Journal of Occupational Health Psychology, 5(2), 278-308. https://doi.org/10.1037/1076-8998.5.2.278

Allen, T. D., Johnson, R. C., Kiburz, K. M., & Shockley, K. M. (2013). Work-family conflict and flexible work arrangements: Deconstructing flexibility. Personnel Psychology, 66(2), 345-376. https://doi.org/10.1111/peps.12012

Allen, T. D., Merlo, K., Lawrence, R. C., Slutsky, J., & Gray, C. E. (2021). Boundary management and work-nonwork balance while working from home. Applied Psychology, 70(1), 60-84. https://doi.org/10.1111/apps.12300

Aryee, S., Luk, V., & Fields, D. (1999). A cross-cultural test of a model of the work-family interface. Journal of Management, 25(4), 491-511. https://doi.org/10.1016/S0149-2063(99)00015-X

Bal, M., & Rousseau, D. M. (2016). Idiosyncratic deals between employees and organizations: Conceptual issues, applications and the role of co-workers. Routledge.

Bansal, N., & Agarwal, U. A. (2020). Examining the relationships among work-life constructs: A review. Business Perspectives and Research, 8(2), 257-271. https://doi.org/10.1177/2278533719887456

Baral, R., & Bhargava, S. (2010). Work-family enrichment as a mediator between organizational interventions for workDlife balance and job outcomes. Journal of Managerial Psychology, 25(3), 274-300. https://doi.org/10.1108/02683941011023749

Batt, R., & Valcour, P. M. (2003). Human resources practices as predictors of work-family outcomes and employee turnover. Industrial Relations, 42(2), 189-220. https://doi.org/10.1111/1468-232X.00287

Bennett, M. M., Beehr, T. A., & Ivanitskaya, L. V. (2017). Work-family conflict: Differences across generations and life cycles. Journal of Managerial Psychology, 32(4), 314-332. https://doi.org/10.1108/JMP-06-2016-0192

Benligiray, S., & Sönmez, H. (2012). Analysis of organizational commitment and work-family conflict in view of doctors and nurses. The International Journal of Human Resource Management, 23(18), 3890-3905. https://doi.org/10.1080/09585192.2012.665 063

Breaugh, J. A., & Frye, N. K. (2008). Work-family conflict: The importance of family-friendly employment practices and family-supportive supervisors. Journal of Business and Psychology, 22(4), 345-353. https://doi.org/10.1007/s10869-008-9081-1

Brough P., O'Driscoll M. P., & Kalliath, T. J. (2005). The ability of "family friendly" organizational resources to predict work-family conflict and job and family satisfaction. Stress and Health, 21(4), 223-234. https://doi.org/10.1002/smi.1059

Cappelli, P. (2008). Talent management for the twenty-first century. Harvard Business Review, 86(3), 1-9. https://doi.org/10.1007/s11628-008-0033-5

Carlson, D. S., & Frone, M. R. (2003). Relation of behavioral and psychological involvement to a new four-factor conceptualization of work-family interference. Journal of Business and Psychology, 17(4), 515-535. https://doi.org/10.1023/A:1023404302295

Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and initial validation of a multidimensional measure of work-family conflict. Journal of Vocational Behavior, 56(2), 249-276. https://doi.org/10.1006/jvbe.1999.1713

Carlson, D. S., Kacmar, K. M., Wayne, J. H., & Grzywacz, J. G. (2006). Measuring the positive side of the work-family interface: Development and validation of a work-family enrichment scale. Journal of Vocational Behavior, 68(1), 131-164. https://doi.org/10.1016/j.jvb.2005.02.002

Casper, W. J., Vaziri, H., Wayne, J. H., DeHauw, S., & Greenhaus, J. (2018). The jingle-jangle of work-nonwork balance: A comprehensive and meta-analytic review of its meaning and measurement. Journal of Applied Psychology, 103(2), 182. https://doi.org/10.1037/apl0000259

Chung, E., Kamri, T., & Mathew, V. N. (2018). Work-family conflict, work-family facilitation and job satisfaction: Considering the role of generational differences. International Journal of Education, Psychology and Counseling, 3(13), 32-43. https://doi.org/10.35631/IJEPC.313003

Cohen, J., Cohen, P., West, S. G., & Aiken, L. S. (2003). Applied multiple correlation/regression analysis for the behavioral sciences. Taylor & Francis.

Demerouti, E., Bakker, A. B., & Bulters, A. J. (2004). The loss spiral of work pressure, work-home interference and exhaustion: Reciprocal relations in a three-wave study. Journal of Vocational Behavior, 64(1), 131-149. https://doi.org/10.1016/S0001-8791(03)00030-7

Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499-512. https://doi.org/10.1037/0021-9010.86.3.499

Dierdorff, E. C., & Ellington, J. K. (2008). It's the nature of the work: examining behavior-based sources of work-family conflict across occupations. Journal of Applied Psychology, 93(4), 883-892. https://doi.org/10.1037/0021-9010.93.4.883

Ehrhart, K. H., Mayer, D. M. & Ziegert, J. C. (2012). Web-based recruitment in the Millennial generation: Work-life balance, website usability, and organizational attraction. European Journal of Work and Organizational Psychology, 21(6), 850-874. https://doi.org/10.1080/1359432X.2011.598652

Fisher, C. D. (2000). Mood and emotions while working: missing pieces of job satisfaction? Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 21(2), 185-202. https://doi.org/10.1002/(SICI)1099-1379(200003)21:2<185::AID-JOB34>3.0.CO;2-M

Flynn, D. M. & Tannenbaum, S. I. (1993). Correlates of organizational commitment: differences in the public and private sector, Journal of Business and Psychology, 81, 103-16. https://doi.org/10.1007/BF02230396

Friedman, S. D., & Greenhaus, J. H. (2000). Work andfamily, allies or enemies? What happens when business professionals confront life choices. Oxford University Press.

Frone, M. R. (2003). Work-family balance. In J. C. Quick y L. E. Tetrick (Eds.), Handbook of occupational health psychology, pp. 143-162. American Psychological Association.

Greenhaus, J. H. & Beutell N. J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10(1), 76-88. https://doi.org/10.5465/amr.1985.4277352

Greenhaus, J. H., & Powell, G. N. (2006). When work and family are allies: A theory of work-family enrichment. Academy of Management Review, 31(1), 72-92. https://doi.org/10.5465/amr.2006.19379625

Grzywacz, J. G., & Butler, A. B. (2005). The impact of job characteristics on work-family facilitation: Testing a theory and distinguishing a construct. Journal of Occupational Health Psychology, 10(2), 97-109. https://doi.org/10.1037/1076-8998.10.2.97

Gutiérrez, L. M., Alegre, J., & Pasamar, S. (2022). Explaining job satisfaction through the use of work-family benefits and their impact on the employee's family context. International Journal of Manpower, 44(9), 20-36. https://doi.org/10.1108/IJM-01-2022-0055

Hair, J., Black, W., Babin, B., & Anderson, R. (2010). Multivariate data analysis: A global perspective. Pearson Prentice Hall.

Heckathorn, D. D., & Cameron, C. J. (2017). Network sampling: From snowball and multiplicity to respondent-driven sampling. Annual Review of Sociology, 43, 101-119. https://doi.org/10.1146/annurev-soc-060116-053556

Hill, E. J., Martinson, V. K., Ferris, M., & Baker, R. Z. (2004). Beyond the mommy track: The influence of new-concept part-time work for the professional women on work and family. Journal of Family and Economic Issues, 25(1), 121-136. https://doi.org/10.1023/B:JEEI.0000016726.06264.91

Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513-524. https://doi.org/10.1037/0003-066X.44.3.513

Kalliath, P., Kalliath, T., & Chan, C. (2017). Work-family conflict, family satisfaction and employee well-being: a comparative study of Australian and Indian social workers. Human Resource Management Journal, 27(3), 366-381. https://doi.org/10.1111/1748-8583.12143

Kelliher, C., Richardson, J., & Boiarintseva, G. (2018). All of work? All of life? Reconceptualising work-life balance for the 21st century. Human Resource Management Journal, 29(2), 97-112. https://doi.org/10.1111/1748-8583.12215

Kelly, E. L., Kossek, E. E., Hammer, L. B., Durham, M., Bray, J., Chermack, K., Murphy, L. A., & Kaskubar, D. (2008). Getting there from here: Research on the effects of work-family initiatives on work-family conflict and business outcomes. Academy of Management Annals, 2(1), 305-349. https://doi.org/10.5465/19416520802211610

Ko, M. C. (2022). The structural relationship of family-friendly policies, work-life balance, and employee' subjective wellbeing: Focusing on the categorization of family-friendly policies based on the job demands-resources (JD-R) model. Review of Public Personnel Administration, 42(1), 1-33. https://doi.org/10.1177/0734371X221136431

Koetsier, J. (2020, 20 March). 58% of American knowledge workers are now working remotely. Forbes. https://www.forbes.com/sites/johnkoetsier/2020/03/20/58-of-american-knowledge-workers-are-now-working-remotely/?sh=57b9f38e3303.

Kossek, E. E. & Ozeki, C. (1998). Work-Family conflict, policies, and the job-life satisfaction relationship: a review and directions for organizational behavior human resources research. Journal of Applied Psychology, 83(2), 139-149. https://doi.org/10.1037/0021-9010.83.2.139

Lu, L., & Kao, S. F. (2013). The reciprocal relations of pressure, work/family interference, and role satisfaction: Evidence from a longitudinal study in Taiwan. Human Resource Management, 52(3), 353-373. https://doi.org/10.1002/hrm.21532

Marks, S. R. (1977). Multiple roles and role strain: Some notes on human energy, time and commitment. American Sociological Review, 42(6), 921-936. https://doi.org/10.2307/2094577

Marino, J., Dabos, G. E., Rivero, A. G., & Pujol-Cols, L. (2022). Individual antecedents of i-deals: the role of self-efficacy, networking abilities and perceived employability. Academia Revista Latinoamericana de Administración, 35(1), 80-99. https://doi.org/10.1108/ARLA-03-2021-0063

Martinez-Sanchez, A., Perez-Perez, M., Vela-Jimenez, M. J., & Abella-Garces, S. (2018). Job satisfaction and work-family policies through work-family enrichment. Journal of Managerial Psychology, 33(4/5), 386-402. https://doi.org/10.1108/JMP-10-2017-0376

Mauno, S., Kubicek, B., Minkkinen, J., & Korunka, C. (2019). Antecedents of intensified job demands: evidence from Austria. Employee Relations, 41(4), 694-707. https://doi.org/10.1108/ER-04-2018-0092

McNall, L. A., Nicklin, J. M., & Masuda, A. D. (2009). A meta-analytic review of the consequences associated with work-family enrichment. Journal of Business and Psychology, 25(3), 381-396. https://doi.org/10.1007/s10869-009-9141-1

Moen, P., Kelly, E. L., Fan, W., Lee, S. R., Almeida, D., Kossek, E. E., & Buxton, O. M. (2016). Does a flexibility/support organizational initiative improve high-tech employees' well-being? Evidence from the work, family, and health network. American Sociological Review, 81(1), 134-164. https://doi.org/10.1177/0003122415622391

Morris, M. L., Heames, J. T., & McMillan, H. S. (2011). Human resource executives' perception and measurement of the strategic impact of work/life initiatives. Human Resources Development Quarterly, 22(3), 265-295. https://doi.org/10.1002/hrdq.20082

Munn, S. L., & Chaudhuri, S. (2016). Work-life balance: A cross-cultural review of dual-earner couples in India and the United States. Advances in Developing Human Resources, 18(1), 54-68. https://doi.org/10.1177/1523422315616342

Murphy, S. E., & Zagorski, D. A. (2013). Enhancing work-family and work-life interaction: The role of management. In From work-family balance to work-family interaction, pp. 47-68. Routledge.

Nayak, A., & Pandey, M. (2022). A study on moderating role of family-friendly policies in work-life balance. Journal of Family Issues, 43(8), 2087-2110. https://doi.org/10.1177/0192513X211030037

Ninaus, K., Diehl, S. & Terlutter, R. (2021). Employee perceptions of information and communication technologies in work life, perceived burnout, job satisfaction and the role of work-family balance. Journal of Business Research, 136(14), 652-666. https://doi.org/10.1016/jjbusres.2021.08.007

Omar, A., Urteaga, F., & Salessi, S. (2015). Propiedades psicométricas de la Escala de Enriquecimiento Trabajo-Familia para la población argentina. Revista de Psicología, 24(2), 1-18. http://dx.doi.org/10.5354/0719-0581.2015.37689

Ollier-Malaterre, A. (2009). Organizational work-life initiatives: context matters: France compared to the UK and the US. Community, Work & Family, 12(2), 159-178. https://doi.org/10.1080/13668800902778942

Pasamar, S. (2015). Availability and use of work-life benefits: what's in between? Personnel Review, 44(6), 949-969. https://doi.org/10.1108/PR-03-2014-0054

Perry-Smith, J. E., & Blum, T. C. (2000). Work-family human resource bundles and perceived organizational performance. Academy of Management Journal, 43(6), 1107-1117. https://doi.org/10.5465/1556339

Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903. https://doi.org/10.1037/0021-9010.88.5.879

Poelmans, S. & Beham, B. (2008). The moment of truth: Conceptualizing managerial work-life policy allowance decisions. Journal of Occupational and Organizational Psychology, 81(3), 393-410. https://doi.org/10.1348/096317908X314865

Poelmans, S. A., Chinchilla, N., & Cardona, P. (2003). The adoption of familyDfriendly HRM policies: Competing for scarce resources in the labour market. International Journal of Manpower, 24(2), 128-147. https://doi.org/10.1108/01437720310475394

Powell, G. N., Greenhaus, J. H., Allen, T. D., & Johnson, R. E. (2019). Introduction to special topic forum: Advancing and expanding work-life theory from multiple perspectives. Academy of Management Review, 44(1), 54-71. https://doi.org/10.5465/amr.2018.0310

Powell, G. N., Greenhaus, J. H., Jaskiewicz, P., Combs, J. G., Balkin, D. B. & Shanine, K. K. (2017). Family science and the work-family interface: An interview with Gary Powell and Jeffrey Greenhaus. Human Resource Management Review, 28(1), 98-102. https://doi.org/10.1016/j.hrmr.2017.01.004

Premeaux, S. F., Adkins C. L. & Mossholder, K. W. (2007). Balancing work and family: A field study of multi-dimensional, multi-role work-family conflict. Journal of Organizational Behavior, 28(6), 705-727. https://doi.org/10.1002/job.439

Pujol-Cols, L. J., & Dabos, G. E. (2018). Satisfacción laboral: una revisión de la literatura acerca de sus principales determinantes. Estudios Gerenciales, 34(146), 3-18. https://doi.org/10.18046/estger.2018.146.3130

Pujol-Cols, L., & Dabos, G. E. (2020). Dispositional and situational factors at work: A validation of scales and examination of effects on job satisfaction. Academia Revista Latinoamericana de Administración, 33(1), 49-70. https://doi.org/10.1108/ARLA-12-2017-0355

Pujol-Cols, L. (2021). Development and validation of the Spanish Work-Family Conflict Scale (SP-WFCS): Evidence from two independent samples in Argentina. Current Psychology, 40(9), 4189-4204. https://doi.org/10.1007/s12144-019-00544-y

Pujol-Cols, L., Arraigada, M., Lazzaro-Salazar, M., & Foutel, M. (2024). Work-family conflict and emotional exhaustion during the COVID-19 pandemic in Argentina: The moderating role of personal, family, and job resources. Journal of Family Issues. https://doi.org/10.1177/0192513X241257231

Rothbard, N. P. (2001). Enriching or depleting? The dynamics of engagement in work and family roles. Administrative Science Quarterly, 46(4), 655-684. https://doi.org/10.2307/3094827

Ruderman, M. N., Ohlott, P. J., Panzer, K., & King, S. N. (2002). Benefits of multiple roles for managerial women. Academy of Management Journal, 45(2), 369-386. https://doi.org/10.5465/3069352

Rupert, P. A., Stevanovic, P., Hartman, E. R. T., Bryant, F. B., & Miller, A. (2012). Predicting work-family conflict and life satisfaction among professional psychologists. Professional Psychology: Research and Practice, 43(4), 341-348. https://doi.org/10.1037/a0028146

Tang, S. W., Siu, O. L., & Cheung, F. (2014). A study of work-family enrichment among Chinese employees: The mediating role between work support and job satisfaction. Applied Psychology, 63(1), 130-150. https://doi.org/10.1111/j.1464-0597.2012.00519.x

ten Brummelhuis, L. L., & Bakker, A. B. (2012). A resource perspective on the work-home interface: The work-home resources model. American Psychologist, 67(7), 545-556. https://doi.org/10.1037/a0027974

Thompson, E. R., & Phua, F. T. (2012). A brief index of affective job satisfaction. Group & Organization Management, 37(3), 275-307. https://doi.org/10.1177/1059601111434201

Wayne, J. H., Grzywacz, J. G., Carlson, D. S. & Kacmar, K. M. (2007). Work-family facilitation: A theoretical explanation and model of primary antecedents and consequences. Human Resource Management Review , 17(1), 63-76. https://doi.org/10.1016/j.hrmr.2007.01.002

Wayne, J. H., Casper, W. J., Matthews, R. A., & Allen, T. D. (2013). Family-supportive organization perceptions and organizational commitment: The mediating role of work-family conflict and enrichment and partner attitudes. Journal of Applied Psychology, 98(4), 606. https://doi.org/10.1037/a0032491

Wayne, J. H., Matthews, R., Crawford, W., & Casper, W. J. (2020). Predictors and processes of satisfaction with work-family balance: Examining the role of personal, work, and family resources and conflict and enrichment. Human Resource Management, 59(1), 25-42. https://doi.org/10.1002/hrm.21971

Wilson, K. S., & Baumann, H. M. (2015). Capturing a more complete view of employees' lives outside of work: The introduction and development of new interrole conflict constructs. Personnel Psychology, 68(2), 235-282. https://doi.org/10.1111/peps.12080

Yasir, M., Majid, A., & Khan, N. (2019). Boundary integration, work/family enrichment and life satisfaction among female nursing staff. Management Research Review, 42(6), 740-759. https://doi.org/10.1108/MRR-01-2018-0041

Zhao, K., Zhang, M., Kraimer, M. L., & Yang, B. (2018). Source attribution matters: Mediation and moderation effects in the relationship between work-to-family conflict and job satisfaction. Journal of Organizational Behavior, 40(4), 492-505. https://doi.org/10.1002/job.2345